Reporting damp and mould in your home

If you rent and are experiencing issues with damp or mould in your home, you should report this to your landlord or to your landlord’s managing agent.

Renting from Lewisham Council

If you are a Lewisham Council tenant (including former Lewisham Homes tenants), you can report issues with damp and mould on our website or via telephone.

Find out how to report issues with damp and mould in a Lewisham Council property.

Renting from Pinnacle Group Brockley

If you are a Pinnacle Group Brockley tenant, you can report issues with damp and mould via telephone.

Find out how to report issues with damp and mould in a Pinnacle Group Brockley property.

Renting from a housing association

If you rent from a housing association, you should report issues with damp and mould to your housing association via their reporting processes.

Renting from a private landlord

If you rent from a private landlord, you should report any issues with damp and mould to your landlord or your landlord’s managing agent in the first instance.

If your landlord fails to deal with the issues, you can contact our Licensing and Housing Enforcement team on 020 8314 6420 or pshe@lewisham.gov.uk.

We will liaise with you and your landlord to address any issues with your home. If your landlord fails to comply, we can take enforcement against them.