Crisis and Resilience Fund – Housing Payments

What Housing Payments are for

• we usually give Housing Payments to help people get over short-term difficulties

• your circumstances do not have to be exceptional, but you do have to give a good reason for needing extra support

• we consider applications on a case-by-case basis

Eligibility

You can apply for a Housing Payment if you receive Housing Benefit or the housing costs element of Universal Credit.

You may be able to get help in situations such as:

• your benefit does not cover all your rent
• you need help with a one off cost to move such as rent in advance or moving costs
• you are experiencing financial hardship

Our decision

We will send you a decision notice within one calendar month of the date that we receive your application. This letter will explain the reasons for our decision.

Report a change in circumstances

If we give you a Housing Payment, you must tell us immediately if there are any changes in your circumstances. Otherwise we may overpay you and you will have to pay the money back.