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Council Tax Energy Rebate Scheme

Council Tax Energy Rebate to help with increased home energy costs.

On 3 February 2022, the Government announced measures to help protect households from rising energy costs in 2022-2023. This is known as the Council Tax Energy Rebate scheme. The support for households will be made in one of three ways.

  • A one-off payment of £150 for households in Bands A – D who pay their council tax by direct debit
  • A one-off payment of £150 for households in bands A – D properties who do NOT pay their council tax by direct debit
  • A discretionary scheme 

A one-off payment for households in Bands A – D who pay their council tax by direct debit;

A total of 65,487 residents living in properties banded A – D and paying their council tax by direct debit received their payment directly to their bank accounts on or around 10 May 2022.

A one-off payment for households in bands A – D properties who are eligible for the Council Tax Energy Rebate but were not paid on 10 May 2022.

If you live in a property banded A – D and were eligible for the Council Tax Energy Rebate but were not paid on 10 May 2022 we will write to you to confirm the arrangements for you to claim your payment. The letters are scheduled to be sent out over a 4 week period starting in July. The schedule will be as follows;

Letter your surname starts with                             Date letters will be sent

A - Do                                                                         11 July 2022

Do - La                                                                       18 July 2022

La - Ri                                                                        25 July 2022

Ri to Z                                                                        1 August 2022

We will write to all households with a letter and barcode which you will have to take to your local post office branch with ID and to redeem the letter for a cash payment of £150. You will have one month from the date of the letter to redeem it for cash. If you do not redeem the letter a credit will be placed onto your council tax account instead.

If you need support with your Post Office payment when received, please email EnergyRebate@lewisham.gov.uk or telephone our dedicated help-line on 020 8314 3111 from 9am to 4pm, Monday to Friday. 

Bogus callers – Fraud Alert

We have been advised that there are some people calling our residents and advising them that they should give the caller their bank details to receive the council tax energy grant.  At this stage, we will not be calling you to ask for these details so if you do receive a call, it will not be from the Council.

Please do not provide your bank details to anyone calling you claiming to be from our Council Tax office and asking for your bank details.

Discretionary scheme

The Government will be providing additional funding to councils to operate a discretionary fund for those households in need but who would not otherwise be eligible for a Council Tax Energy Rebate. This is called the Energy Rebate Discretionary Fund.

Discretionary funding is available to help those who meet the criteria and have not already received either £150 from the main Energy Grant scheme or an award from the Household Support Fund (which includes Free School Meal vouchers dispensed by schools)

We have already decided that some of the funding will be targeted to specific groups who live in properties with a council tax banding of E - H:

  • Individuals who receive council tax reduction  
  • Individuals who have a Severe Mental Impairment exemption on their Council Tax account
  • Individuals who have disabled rate relief on their Council Tax account

The remainder of the funding will be used for individuals who did not qualify for support under the main phase of the Energy Grant scheme. We will be opening an application process from 1 September 2022 so that residents can apply.

Who can receive a payment?

  • You must hold a tenancy or mortgage in your name and be responsible for utility bills. For example if you live in a house of multiple occupation and your tenancy agreement confirms that your rent is NOT inclusive of bills you can receive a payment.  

    Who cannot receive a payment

  • If you are an adult living in a property and you contribute toward gas and electric bills but you are not the liable person you cannot receive a payment. A liable person is someone named on the tenancy agreement or mortgage.

  • If you have savings of £10,000 or more you cannot receive a payment.

We will be able to receive applications for discretionary support from 1 September 2022 but you will only be able to submit an application for 2 weeks from this date – Applications will NOT be accepted after 14 September 2022. Once the period has lapsed we will process applications and notify individuals whether they have been successful and the amount of funding they will receive. We only have a limited amount of funding so we cannot guarantee payment for every application.