Make improvements to your home
Due to an IT issue, our housing complaints email address isn't working. We're expecting to have it back up and running by the end of the week.
If you need to raise a housing complaint in the meantime, please use our housing complaints form.
You must contact us about your planned alterations and we might need to visit your home to talk over your request in detail.
Tenants can apply online for permission to make improvements to your home.
If you're a leaseholder and you want to make some alterations or improvements to your home, please contact our leasehold service.
If you make improvements without our permission, you could break the terms of your tenancy agreement or lease.
You're responsible for applying for planning permission and building regulation approval if they're required.
Alterations and improvements policy
You can download our alterations and improvements policy from the policy library.
Adaptations to help you stay independent in your home
If you are looking for adaptations to your home to help you stay independent and reduce risks — especially if you're disabled, older, recovering from illness, or caring for someone at home – we may be able to help.