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Your bins

Find out about your rubbish and recycling service, order a new bin, report a problem with your bin, or find your collection day.
Please check your details are correct

Please check that your details are correct before booking (correct address and email) as otherwise it could mean the service or order you have requested will be delayed.

Lewisham is in National lockdown: Stay at home restrictions

Find out about the COVID-19 restrictions.

Recycling bins

If you have booked for a bin or bag delivery on our website, received a reference number and have not received your bin, we would like to apologise for the delay.

We have unfortunately had a high percentage of staff off with COVID-19 or who are isolating. We are prioritising refuse collections at this time.

As soon as we have more staff available we will resume delivering booked requests.

Order a bin or sacks

Order a replacement rubbish, recycling or food waste bin, order new rubbish or recycling sacks or request a bigger rubbish bin.

Find your collection day

Find out which day we collect your rubbish, recycling, food and garden waste.

Report a problem

Tell us if we didn't collect your rubbish or there is a problem with your bin.

Houses and flats in converted houses

Find out your collection day, order a new bin or report a problem with your collection if you live in a house or a flat in a converted house.

Flats above shops

Find out your collection day, order a new bin or report a problem with your collection if you live in a flat about a shop.

Blocks of flats and estates

Find out what to do with your rubbish and recycling if you live in a block of flats or on an estate.

Assisted collections

We can take your bins out to the kerbside if you are unable to because of disability or ill health.

Service standards

Our service standards set out what residents can expect from us regarding both recycling and refuse collection services.

Request a bin removal

​Use these forms if you'd like us to take your recycling or rubbish bin away.