Find out about your rubbish and recycling service, order a new bin, report a problem with your bin, or find your collection day.
Delays to food and garden waste collections
Due to the freezing weather conditions, it may not be possible to collect some food and garden waste bins.
Crews will return to complete collections as soon as possible. There is no need to report a missed collection.
Order a replacement rubbish, recycling or food waste bin, order new rubbish or recycling sacks or request a bigger rubbish bin.
Find out which day we collect your rubbish, recycling, food and garden waste.
Tell us if we didn't collect your rubbish or there is a problem with your bin.
Find out your collection day, order a new bin or report a problem with your collection if you live in a house or a flat in a converted house.
Find out your collection day, order a new bin or report a problem with your collection if you live in a flat about a shop.
Find out what to do with your rubbish and recycling if you live in a block of flats or on an estate.
We can take your bins out to the kerbside if you are unable to because of disability or ill health.
Our service standards set out what residents can expect from us regarding both recycling and refuse collection services.
Use these forms if you'd like us to take your recycling or rubbish bin away.