Adult social care factsheet library

You can download printable factsheets that explain some of the key areas of Adult Social Care - including how funding works, how to get support, and what to expect.

Telephones

We're currently experiencing technical issues with our telephone system and are working with our supplier to resolve them as quickly as possible.

You may experience connectivity issues and longer wait times as a result.

We apologise for any inconvenience and appreciate your patience and understanding while we restore normal service.

Unpaid fees

If you've received a text, call or email from Lewisham Council regarding unpaid adult social care fees, pay now or contact us.

Financial information factsheets

These documents are designed to be easy to read, share with others, and keep for reference.

Paying for care at home (pdf, 436.8KB) - a simple guide to understanding how much home care might cost and who pays for what
Personal budgets and direct payments (pdf, 531.7KB) - explains how you can take control of your own care budget and arrange your support directly
Paying for your care home (Pdf, 536.8KB) - sets out how residential and nursing care is funded, including what you might have to pay

Coming soon

We’re currently working on additional factsheets including:

Eligibility for Care and Support
The Financial Assessment Process
Managing Someone Else’s Finances
Support for Carers
How to Challenge a Decision

These will be added to this page once they are published.

Need this in another format?

If you need these documents in Easy Read, audio, or another accessible format, please contact us and we’ll do our best to help.

Published on: 24/07/2025