Report parking issues
Our permit parking system has recently been updated.
Emails have been sent to all users asking them to log into the new system and set their password. The email was sent from lewisham.permits@nsl.co.uk and is not a scam. If you are unsure, please contact our permits team on 020 8787 5397 or email lewishamparkingpermits@nslservices.co.uk.
For urgent queries regarding Penalty Charge Notices (PCNs), please contact lewishamparking@nslservices.co.uk.
Parking issues
Penalty Charge Notices will be issued to any vehicle observed contravening by a London Borough of Lewisham Civil Enforcement Officer.
Parking issues we can enforce
We can enforce issues such as:
- obstructive parking
- footway parking
- engine idling
We cannot enforce moving traffic contravention issues such as:
- mopeds riding on pavement
- speeding
We also cannot enforce any issues on TfL red routes.
How to report parking issues
Vehicles which are in parking contravention can be reported by telephone, email or text.
Opening hours for reporting parking issues: Monday - Friday 6.30am - 11.30pm, Saturday 6.30am - 7.30pm, Sunday 6.30am - 4pm
Telephone: 020 8787 5397 (option 5)
Text: 07385 407496, starting your message with “Report”, followed by vehicle details, location and the parking issue. Note that this service is for text messaging only.
Email, add in the subject line "Vehicle Report FAO On-Street".
After the report is made
We will try to send a Civil Enforcement Officer to the scene of the report but cannot guarantee immediate attendance before a vehicle moves on. Reports of parking issues will be tracked by NSL Lewisham Parking Services whether a Penalty Charge Notice is issued or not.
Enforcement will be adjusted as parking issues are identified over time.