Get housing advice

Answer a few short questions to get advice about your housing situation.

The Housing Options Centre at Laurence House is currently closed due to COVID-19

If you need housing advice please call 020 8314 7007. We will refer anyone homeless or at risk of homelessness to our Homeless Prevention and Assessments Team who will assess you by phone.

You are able to use the Freephone service in Laurence House if you do not have access to a telephone. Please note that there continues to be no face-to-face service and you will not be seen by an officer if you present here.

Complete the AdviceAid questionnaire to get advice about:

how to solve problems affecting your housing situation
what to do if you have been asked to leave your property
how you can find somewhere else to live
how we can help you.

You don’t need to give any personal details about who you are or where you live.

Start the questionnaire

Worried about homelessness?

If you are at homeless or at risk of homelessness, please contact us on 0208 314 7007. We will refer you to our housing team who will book you an appointment.

We will work out what your needs are and give you advice on the next steps to take.

For more information, visit our homeless webpage.