Adult social care glossary

A conversation with the council to understand what care and support needs you have.

An assessment under the Care Act 2014 to decide if you're eligible for support.

The rules used to decide if someone qualifies for care and support from the council.

An assessment to look at the needs of someone who provides unpaid care for another person.

A written plan that sets out the help and support you will get, based on your assessment.

Another name for a Care and Support Plan - it explains how your needs will be met.

A regular check to see if your care and support is still right for you.

Money given to you by the council so you can arrange your own care and support.

The amount of money the council says it will spend on meeting your needs.

A check of your income, savings and expenses to work out how much you need to pay for care.

Extra costs you have because of a disability, which may reduce what you need to pay.

Support from a carer who visits you at home to help with tasks like washing or dressing.

Activities and support offered during the day to help people stay active and social.

Living in a care home where support is available all the time.

Short-term support to help you regain independence after an illness or crisis.

Support to help you stay independent by suggesting ways to manage daily activities and adapt your home.

Protecting adults from abuse, harm, or neglect.

Being able to make your own decisions and understand the consequences.

Someone who helps you have your say if you find it hard to speak up for yourself.

The main contact point for adult social care in Lewisham. They handle referrals and advice.

A team that brings together professionals to support vulnerable children and adults.

A team that assesses and supports adults to live safely and independently at home.