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Manage your council tax

View your online account, sign up for e-billing or tell us about a move.
Council tax phone lines

The council tax helpline will be closed from 1pm on Wednesday 23 December to Friday 2 January 2026.

It will reopen as normal on Monday 5 January 2026.

With an online My Lewisham account, you can access your council tax information, including: 

  • payment history 
  • a breakdown of charges and payments in previous years 
  • copies of letters we’ve sent to you

Tell us you’ve moved 

If you're moving home, leaving or moving into Lewisham, let us know so we can update your council tax account. 

You'll need to log into your My Lewisham account. If you don’t have one already, please click 'tell us you’ve moved' below, then choose 'register' and follow the instructions to create your account. 

Get your council tax bills by email 

Paperless billing means you can stop receiving a paper bill and start receiving your bill via email. It's a fast, efficient, environmentally friendly way to get your bills. 

By accessing your council tax bills, statement or balance, you will automatically sign up for electronic billing. This means we will send your council tax bills to your email address and you will no longer get paper bills in the post. 

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