Care Co-ordination Service
Due to a global Microsoft outage we are unable to access some systems, including sending and receiving email. Our phone lines remain open if you need to contact us. We are monitoring the situation and will keep residents updated.
Eligibility
This service is for children and young people, up until their 18th birthday, who:
- have complex health, learning or therapy needs
- have a newly acquired disability or brain injury
- have recently moved into Lewisham
- have recently moved into the country
- are receiving palliative or end of life care
What the care co-ordinator will do
The care co-ordinator will listen and respond to the views and wishes of the child/young person and their family, and with consent, will:
- promote and support multi-agency working
- share information among professionals
- liaise with the professional network
- provide advice and support
- signpost to relevant agencies
Referrals for care co-ordination
Referrals for care co-ordination should be sent to the care co-ordination administrator by e-mail to care.co-ordination@lewisham.gov.uk and must have documented parental consent.
The service is made up of a team for children aged up to five and a team for five to 18-year-olds.
Care co-ordination will be reviewed with the family every six months.
When a referral is not accepted, the care co-ordinator will update the referrer and the family, and where appropriate, signpost the family to relevant agencies.