If you already have equipment to help you live at home independently
What to do with community equipment you no longer need
Equipment you own – these are items issued on a prescription
You are responsible for disposing of any smaller equipment provided by prescription. This includes:
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toilet seats
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bath boards
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grab rails.
You can either:
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take the equipment to the reuse and recycling centre
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book a £15 doorstep collection for up to three items.
Equipment loaned to you
Larger more costly equipment is loaned to you. This includes:
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hospital bed
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hoists
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specialist chairs.
If you no longer require this equipment you need to return it.
Please call Med Equip for collection on 020 7231 6816.
Problems with community equipment
If equipment breaks within one year
If your equipment breaks within one year, please contact the shop where you got it.
The shop will be responsible for replacing faulty items. The shop assistant may advise you to contact contact the team that assessed you for a further assessment.
If equipment wears out
If you have had the equipment for over one year:
Walking aids
Contact your GP
Other equipment
Go to your nearest stockist or contact us.
If your needs change or the equipment doesn’t help
If at any point you feel that your needs are not being met you should contact us.