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Housing service at Laurence House during COVID-19

We are no longer providing a face-to-face service at Laurence House.
We are no longer providing a face-to-face service at Laurence House.

If you need housing advice call 020 8314 7007.

We will refer anyone homeless or at risk of homelessness to our housing solutions officer who will assess you by phone.

If you need urgent housing advice and are currently homeless, please contact our call centre on 0808 178 0939.

We will refer you to one of our housing officers who will book you a phone appointment. We will work out what your needs are and give you advice on the next steps to take.

You are able to use the Freephone service in Laurence House if you do not have access to a telephone. Please note that there continues to be no face-to-face service and you will not be seen by an officer if you present here.

For further information around homelessness, please visit our webpage.  

The quickest way for partners to refer clients for support is through our alert portal. If you are aware of anyone at risk please complete the referral form and we will be in touch as soon as we can.