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Dispute a missing payment

Council tax – dispute a missing payment

​Use this form if we've told you that you've missed a council tax payment, and you want to dispute this.

Before you complete the form

To dispute a missing payment you will need to log into your My Lewisham account. If you don’t have one already, please click 'Log in and dispute a missing payment’ below, then choose 'register' and follow the instructions to create your account.

How to complete the form

After you log in you can complete the form:

  • It should take between five and 10 minutes to complete.

  • You will need to have your council tax account number, evidence of the payment and details of where and when the payment was made.