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Emergency loans

This is a repayable sum that gives short-term financial support if you need money urgently because of a crisis situation, disaster or other emergency.
Issues with Benefits online service

We are experiencing issues with our online service for housing benefit and council tax reduction which may mean that you cannot access your account later in the day. Please keep trying, ideally earlier in the day, whilst we investigate.

The Local Support Scheme is now closed. All applications and requests for review received up to and including 31 March 2021 will be processed and decisions notified in line with existing timescales for the scheme.


Single Homeless Intervention and Prevention

Telephone: 020 8314 7007
Email: SHIP@lewisham.gov.uk
Opening hours:

Monday to Friday 9am–3pm (except Wednesday 1–3pm, emergency cases only) If you are homeless outside of these hours and need urgent advice, please phone 020 8314 7007.