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Updating the electoral register – the annual canvass

Every year we update the electoral register to confirm who is eligible to vote. This is called the annual canvass.
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We send a household enquiry form to every household in the borough, which lists the current details on the electoral register for your property.

There will be two different forms sent out:

  • A shorter form that only needs to be returned if you need to change any details.
  • A longer form that must be completed and returned to us.

The form will explain what you need to do. Read it carefully and follow the instructions.

What you need to do

One member of the household has to update or confirm the names of anyone aged 16 or over who live at your property. Please remember to:

  • check that all the details are correct

  • add any missing names that should be on the form

  • cross out any names of people that have moved out

  • confirm that everything is correct, even if there are no changes

  • return the form as soon as you get it.

How to return the form

  • You can return the form online or by post. If there are no changes, you can let us know by texting 80212 or by calling 0800 197 9871.

  • Return the form straight away and save us money on printing reminder forms and employing canvassers – we can spend this money on other vital services.

  • We will send out forms by post around mid-July, with regular reminders after that.

  • The online, telephone and text response services will be live from July to 31 December 

Responding after receiving an email

If we have your email address, we may also send you an email to remind you to update or confirm your household details online. If you entered your email address when you registered to vote, we are allowed to use it for electoral purposes. This email will also include your two security codes.

This is an official email account that we use. If you update or confirm your details by email, you do not need to return your paper form.

If you don’t return the form

  • Every property is legally required to return a form. If you don’t return the form, you may get a fine.

  • If you don’t return it promptly, we have to print and send out more forms.

  • We employ canvassers who visit properties to help people return their forms.

  • We will keep sending forms until 1 December when the register is published.

  • If you don’t respond, we may remove your name from the electoral register. This means you can’t vote and your credit score will be affected.

  • If you need a new form, email electoral.services@lewisham.gov.uk or call 020 8314 6086 to request a new one.


Electoral Services