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Get housing advice

Answer a few short questions to get advice about your housing situation.
The Housing Options Centre at Laurence House is currently closed due to COVID-19

If you need housing advice please call 0808 178 0939. We will refer anyone homeless or at risk of homelessness to our Homeless Prevention and Assessments Team who will assess you by phone.

You are able to use the Freephone service in Laurence House if you do not have access to a telephone. Please note that there continues to be no face-to-face service and you will not be seen by an officer if you present here.

Complete the AdviceAid questionnaire to get advice about:

  • how to solve problems affecting your housing situation
  • what to do if you have been asked to leave your property
  • how you can find somewhere else to live
  • how we can help you.

You don’t need to give any personal details about who you are or where you live.

Worried about homelessness?

If you are at homeless or at risk of homelessness, please contact us on our freephone number 0808 178 0939

We will refer you to our housing team who will book you an appointment.   

We will work out what your needs are and give you advice on the next steps to take. 

For more information, visit our homeless webpage