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Contact us

Contact our automated switchboard (24 hours) on 020 8314 6000 or select a service below.

Most requested services

Pay your council tax by direct debit 

Use this form to set up a direct debit to pay your council tax.

Register for council tax (moving to the borough)

Use this form to tell us about a change in your main address.

Close council tax account (leaving the borough)

Use this form to tell us about a change in your main address.

Council tax address change (in the borough)

Use this form to tell us about a change in your main address.

Let us know we didn't collect your rubbish or recycling

Tell us if one of your bins hasn't been emptied or about another problem with your bins.

Housing benefit: new circumstances and evidence

If you are claiming housing benefit, you must tell us about any change in your circumstance that may affect your housing benefit entitlement.

Apply for or renew a parking permit

Parking permits for Lewisham controlled parking zones (CPZs) are now available online.

Pay a parking fine

Pay your parking fine using our online payment system

Find and comment on planning applications

Search for planning applications, appeals and enforcements by keyword, application reference number, postcode or by a single line of an address.

Contact us by telephone

Automated switchboard (24 hours) 020 8314 6000

Difficulties speaking or hearing on the phone?

Use Relay UK to get in touch with us

Use Relay UK with an app or a textphone. There’s no extra charge. Textphone: dial 18001 followed by our contact number: 020 8314 6000.

Relay UK

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Council tax

Pay your council tax or use the forms below to apply for refunds and reductions, change your details and make other enquiries.


Here you can find out about education opportunities for children, young people and adults.


Lewisham Homes and Regenter B3 manage our stock of over 16,000 Council properties. We are working with housing associations to increase the supply of new homes each year.

Rubbish and recycling

Everything you need to know about rubbish and recycling, including your household collection day, where to take your old appliances and what to do with your garden waste


Good parking provision is crucial, and we believe that effective parking enforcement benefits everyone. 
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