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Privacy notice – Housing and Refugee Service (Allocations and Lettings)

Information about how and when the Allocations and Lettings Team processes personal information about you.

What we do

  • We ensure the delivery of a high quality rehousing, allocations and support services function within the Housing Needs Group.
  • We provide operational leadership within the Housing Needs Group on rehousing, choice based lettings, temporary lettings to ensure effective delivery of services to meet housing need.
  • We promote and develop a housing options approach to service delivery and to contribute to the development and procurement of a range of effective solutions to meet housing need.

What information we collect

The information we collect from you may include:

  • name
  • birthday
  • gender
  • nationality
  • National Insurance number
  • ethnicity
  • health records
  • social care records
  • immigration status
  • financial data
  • forensic history
  • household’s details
  • next of kin
  • housing history
  • education history
  • employment information
  • welfare data

Agencies we might share the information with

  • Adult social care
  • Children’s social care
  • Police
  • Occupational therapy
  • Medical services including GPs, hospitals, medical centres
  • Internal services
  • Legal services
  • Other agencies pertinent to safeguarding and counter fraud duties
  • Registered housing providers
  • Private housing providers

Why we process your information

  • To establish eligibility and qualification to join the housing register for the purpose to obtain housing.
  • If above satisfied to establish size and type of property to be considered for in line with our Allocation Policy and Annual Lettings Plan.