British Sign Language (BSL) information and support in person

At our Customer Service Centre in Catford, we offer help with communication and support for deaf and hard of hearing people. A British Sign Language qualified staff member can help with a wide range of issues.

We offer advice about the benefits you could be entitled to, council services and how to get adapted equipment and services.

We can help you with:

• writing letters
• filling out various Council forms
• making phone calls.

Opening hours and location

The address of the Customer Service Centre is: 

Ground floor, Laurence House, 1 Catford Road, SE6 4RU.

The opening hours are:

• Monday–Thursday, 9am–4pm
• Friday, 9am–3pm.

Our online BSL interpreting service

We also have a 24-hour online interpreting service called SignLive which you can use to contact us without coming in to the Customer Service Centre in person.